Stone River eLearning – Call Center Training Essentials

First impressions are the new first impressions. You know what they have to say about them!
All participants in the call center training basics course will be taken on a journey to improve their telephone skills.
This training increases employee confidence when it comes to dealing with clients, increasing sales, and building better relationships both with potential customers and current customers.
You will also learn how to:
Reduce costs by improving employee productivity, and performance.
This course uses coaching and evaluating metrics. It helps participants achieve their full potential and retain their skills at the highest level.

Delivery Method
> All courses are available. We will send you the course you purchased via the order email.
> If you can’t find the download link for the course you paid for, please don’t worry about it. We will notify and update you via your email at 7:00 AM – 11:00 PM (UTC)
> In case the link is broken for any reason, please contact us via email [email protected]
 or live chat on the website. We will resend you a new download link.
> All courses are digital online versions, so you will download and save to your hard drive.